Inspired by our beloved Chore Boot, Muck Originals is a collection of light-duty essential footwear for men and women. Full neoprene booties are wrapped in soft, hand-laid rubber for comfortable, 100% waterproof protection. Molded PU footbeds with memory-foam top covers offer maximum underfoot comfort, and the antimicrobial insert topcover with odor and moisture management treatment keeps you fresh all day. Easy on/off designs and durable outsoles with breasted heels offer traction, style, and performance for life outside.
Shipping
The site is operating business as usual and we are working closely with couriers to ensure all deliveries arrive on time. The well being of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time, including contact-free deliveries. Stay safe!
Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by.
If it's after 9pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is.
If your delivery date has passed, please contact us by going to the 'Contact Us' page and have your order number ready.
Sorry an item's missing: please double check it's on your order confirmation, check your emails including spam/junk to see if you've been sent an email about it going out of stock or your order could be arriving in more than one shipment. If your delivery date has passed, please get in touch by going to the 'contact us' page within 14 days of your order being delivered and we will sort it for you.
If you've placed an order and received a cancellation email from us, we're sorry about that. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.
As soon as you place your order, we’re on it - we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.
I received an incorrect item, what do I do?
To get this fixed for you ASAP please head to our 'Contact Us' section where you can drop us an email.
When you message, please include the following information:
• Your name
• Order Number
• Product name and code of the item ordered
• Product name and code of the item received
• Picture of the incorrect item and a description of the incorrect item received
If you choose to email, please have an image of the incorrect item ready for when you receive a reply, as you won’t be able to attach the image on the form just yet.
Please do not return the item to us without speaking to our Customer Service team.
The carrier was unable to deliver your package. Don’t worry—you have options! You can wait for your package to come back to us and we’ll give you a full refund. Or, let us know using the 'contact us" tab and we can have your item(s) resent. P.S. If the carrier was unable to deliver to your address, try using an alternative delivery address!
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' page, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
If you contact us via the 'Contact Us' page please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.
Shipping
The site is operating business as usual and we are working closely with couriers to ensure all deliveries arrive on time. The well being of our customers is a top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time, including contact-free deliveries. Stay safe!
Please double check the delivery option you selected, cut off times for ordering and the date which we said it will be delivered by.
If it's after 9pm on that date then it’s late. If it's before the advised delivery date and you've had your dispatch email, then it’s on its way. Your delivery date has to have passed for us to be able to investigate where your order is.
If your delivery date has passed, please contact us by going to the 'Contact Us' page and have your order number ready.
Sorry an item's missing: please double check it's on your order confirmation, check your emails including spam/junk to see if you've been sent an email about it going out of stock or your order could be arriving in more than one shipment. If your delivery date has passed, please get in touch by going to the 'contact us' page within 14 days of your order being delivered and we will sort it for you.
If you've placed an order and received a cancellation email from us, we're sorry about that. This will usually be because the stock wasn't in the warehouse when we came to process your order. You will receive a cancellation email and a refund via the original payment method used. The refund may take up to 7 days, this is the banking process and not something we can speed up.
As soon as you place your order, we’re on it - we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds). You’ll need to place another order or return any unwanted items.
I received an incorrect item, what do I do?
To get this fixed for you ASAP please head to our 'Contact Us' section where you can drop us an email.
When you message, please include the following information:
• Your name
• Order Number
• Product name and code of the item ordered
• Product name and code of the item received
• Picture of the incorrect item and a description of the incorrect item received
If you choose to email, please have an image of the incorrect item ready for when you receive a reply, as you won’t be able to attach the image on the form just yet.
Please do not return the item to us without speaking to our Customer Service team.
The carrier was unable to deliver your package. Don’t worry—you have options! You can wait for your package to come back to us and we’ll give you a full refund. Or, let us know using the 'contact us" tab and we can have your item(s) resent. P.S. If the carrier was unable to deliver to your address, try using an alternative delivery address!
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' page, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Your Name, Order Number, Product Name and Code, Picture of the fault and a Description of the fault.
If you contact us via the 'Contact Us' page please have an image of the faulty item ready for when you receive a reply as you won’t be able to attach the image on the form just yet.
This is a standardised guide to give you an idea of what size you will need, however some brands may vary from these conversions.
Ready to Wear Clothing
Size | XXS - XS | XS - S | S - M | M - L | L - XL | XL - XXL |
---|---|---|---|---|---|---|
UK | 6 | 8 | 10 | 12 | 14 | 16 |
US | 2 | 4 | 6 | 8 | 10 | 12 |
Italy (IT) | 38 | 40 | 42 | 44 | 46 | 48 |
France (FR/EU) | 34 | 36 | 38 | 40 | 42 | 44 |
Denmark | 32 | 34 | 36 | 38 | 40 | 42 |
Russia | 40 | 42 | 44 | 46 | 48 | 50 |
Germany | 32 | 34 | 36 | 38 | 40 | 42 |
Japan | 5 | 7 | 9 | 11 | 13 | 15 |
Australia | 6 | 8 | 10 | 12 | 14 | 16 |
Korea | 33 | 44 | 55 | 66 | 77 | 88 |
China | 160/84 | 165/86 | 170/88 | 175/90 | 180/92 | 185/94 |
Jeans | 24-25 | 26-27 | 27-28 | 29-30 | 31-32 | 32-33 |